Sage 200 CRM
Sage CRM is a feature-rich Customer Relationship Management solution which is easy-to-use and fast to deploy. It offers out-of-the-box but configurable business process automation and can be fully integrated to your core accounting systems.
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With Sage CRM, you can quickly analyse, manage, and synchronise sales, marketing, and customer care activities across all points of contact, giving you a true 360 degree view of your business. It links all departments to a single system that can be deployed across an Internet architecture out of the box, without the need for any specific remote access tools.
Key Features
Sales Force Automation – effectively manage and report on all phases of the sales cycle. Easily allocate new leads and manage pipeline and forecasts for the team or specific individuals.
Customer Service Automation – bring together all the critical information you need to support your customers including orders, call and escalation history, support cases, emails and documents.
Marketing Automation – full campaign management including integrated E-Marketing helps you to target the right customers & prospects at the right time and monitor the performance of your campaigns.
What Sage can do for you
As a Sage customer you can choose from fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs. Our flexible range of solutions are affordable, easy to use, highly adaptable, and deliver the insight you need to run and grow your business.
We help our customers:
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Gain reliable insight
Evaluate where your business stands and make faster, better decisions you can be confident about.
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Understand customers better
Deliver an exceptional customer experience to improve customer retention and drive revenue growth.
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Collaborate effectively across teams
Avoid duplication of work, empowering your teams to work faster and smarter. With a single solution everyone becomes more productive and efficient.
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Sell smarter and accelerate sales team performance
With access to a wealth of sales information your sales people are equipped to sell smarter and more efficiently, never missing an important deal.
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Market more effectively
Create targeted campaigns based on accurate customer information, delivering a better return on your marketing spend.
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How we're helping growing businesses today
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...here are just some of the benefits our customers are experiencing:
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60% revenue growth:
Retirement services company PARS were able to grow revenue by 60% which they would not have been able to do without the help of Sage.
25% increase in customer satisfaction:
CommLink increased customer satisfaction levels by 25% through improving its call management systems.
40% productivity increase:
TAK increased productivity by over 40% thanks to a seamless integration between its business tools.
60% efficiency gains:
WaiveStar achieved efficiency gains of 60% thanks to the availability of real-time data and the automation of key business processes.
Empower your sales teams with more opportunities
With a more effective sales team, you will increase productivity and revenue in your business faster.
Your sales team will work on the right leads, at the right time, you will be able to see what stage your sales deals are at, and you and your management team will make business decisions based on real-time information.
Using our solution, Sage customers increased the productivity of their sales teams by up to 40%.
We'll empower you to track the performance of sales across your business, work on the go using your mobile and gain the confidence you need to make better business decisions today.